TAKE NOTE : This is a pre-order product. Please check the expected shipping date before you make payment. As this product is custom made for you, no refund/return are allowed for "change of mind". Double side printing on 11 oz ceramic mug. (not full print to the handle) Cetakan tidak penuh sampai ke tangkai. Just put in the remark after payment or chat with us on name/text to be printed on the product . Letak di remark selepas pembayaran atau chat dengan saya nama/teks yang akan dicetak atas produk. ATTENTION (We can only confirm your order through shopee chat): We will ship out with NO NAME on the product if we do not receive any info from you in remark/shopee chat on the personalisation. Jika kami tidak menerima info tentang nama yg anda ingin cetak di shopee chat/remark, kami akan hantar barangan anda tanpa ada cetak nama. Please allow 20% discrepancy in the product color due to lighting. In such cases, the variance may not be considered as a defect.